Client Services

Case Management

Case Management works with eligible persons to link and refer them to needed services, such as primary medical care, mental health/ psychosocial support, substance abuse services, and other social service support, as well as, help persons to identify barriers to accessing care and obtaining needed services.

Drug Reimbursement Program

The Drug Reimbursement Program assist eligible persons with obtaining medications that are not available through the AIDS Drug Assistance Program, Patient Assistance Programs or medications that are not covered by private insurance, Medicaid or Medicare.

Oral Health Care

The Oral Health Care program links eligible persons with dental providers in the area and pays for needed dental services, such as cleanings, extractions, fillings, and dentures.

Transportation Assistance

Transportation assist eligible persons with accessing needed transportation to primary medical appointments and other government and social service providers. Transportation assistance comes in the form of bus passes, linkages with transportation providers in the area, and volunteers.

Direct Financial Assistance

Direct Financial Assistance provides eligible persons with short-term financial assistance with mortgage, rent, utility and other critical need payments.

Food Bank

The Food Bank provides eligible persons with access to food and nutritional supplements and serves as a supplement to food stamps or other nutrition assistance programs.

Housing Opportunities for People with AIDS (HOPWA)·

• Short-term Rent Mortgage and Utility (STRMU) is a financial assistance program for persons living with HIV. It is intended to provide emergency assistance for housing related expenses such as rent, mortgage and utilities. Persons eligible for STRMU may receive up to 5 emergency financial payments in a 52 week period.
• Tenant Based Rental Assistance is a financial assistance program for persons living with HIV. It is intended to provide on-going financial assistance to persons in stable housing. Persons eligible for TBRA should have some form of income and be able to cover 30% of their living expenses (i.e. utilities).

Health Insurance Continuation Program (HICP)

HICP assists individuals living with HIV/AIDS in paying their health insurance premiums if they become unable to work or if they work but have an income that does not exceed 300% of the federal poverty level.  This program will also assist eligible clients in applying for first-time coverage through the State's high risk insurance pool.

HICP coverage is also available for a period ranging from 18 to 29 months for individuals who have COBRA insurance through a former employer.  Coverage may be provided for an unlimited period of time for those who have an individual insurance.

Client Services Eligibility

• Proof of HIV Infection
• Proof of Louisiana Residency
• Income that does not exceed 200% of the Federal Poverty Guideline (FPG)

For more information on client services offered at Acadiana CARES or to schedule an intake for case management services, please contact Bethany Veal, Director of Client Services at Acadiana CARES, at (337) 233-2437 ext. 12.